{"id":3355,"date":"2024-11-24T20:47:58","date_gmt":"2024-11-24T19:47:58","guid":{"rendered":"https:\/\/clements-store.at\/?page_id=3355"},"modified":"2026-05-03T17:53:46","modified_gmt":"2026-05-03T15:53:46","slug":"vseobecne-obchodni-podminky","status":"publish","type":"page","link":"https:\/\/clements-store.at\/cz\/vseobecne-obchodni-podminky\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (VOP)"},"content":{"rendered":"\t\t
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V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (VOP)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Clement’s Store | Irena Klementov\u00e1 | Platn\u00e9 od: b\u0159ezna 2026<\/b><\/p>

1. Oblast platnosti<\/b><\/h5>

Tyto VOP se vztahuj\u00ed na v\u0161echny smlouvy uzav\u0159en\u00e9 mezi Irenou Klementovou (Clement’s Store, dle impressa) a z\u00e1kazn\u00edky prost\u0159ednictv\u00edm internetov\u00e9ho obchodu clements-store.at. Odchyln\u00e9 podm\u00ednky z\u00e1kazn\u00edka se neuplat\u0148uj\u00ed. Smluvn\u00edm jazykem je n\u011bm\u010dina, tyto VOP jsou poskytnuty i v \u010de\u0161tin\u011b pro informaci z\u00e1kazn\u00edk\u016f z \u010cesk\u00e9 republiky.<\/span><\/p>

2. Prodejce \/ Impressum<\/b><\/h5>

Irena Klementov\u00e1<\/span><\/p>

Clement’s Store<\/span><\/p>

Sevastopolsk\u00e1 348\/7, 625 00, Brno – Star\u00fd L\u00edskovec<\/p>

E-mail: info@clements-store.at<\/span><\/p>

Tel.: +420 728 748 370<\/span><\/p>

Pozn\u00e1mka: Podnikatelka je tzv. mal\u00fd podnikatel (Kleinunternehmer) dle \u00a7 6 odst. 1 \u010d. 27 UStG. DPH nen\u00ed \u00fa\u010dtov\u00e1na ani vykazov\u00e1na.<\/span><\/i><\/p>

3. Uzav\u0159en\u00ed smlouvy<\/b><\/h5>

Zobrazen\u00ed produkt\u016f v internetov\u00e9m obchod\u011b nen\u00ed z\u00e1vaznou nab\u00eddkou, ale v\u00fdzvou k objedn\u00e1vce. Kliknut\u00edm na „Koupit“ \/ „Objednat s povinnost\u00ed platby“ pod\u00e1v\u00e1te z\u00e1vaznou nab\u00eddku. Smlouva vznik\u00e1 odesl\u00e1n\u00edm potvrzen\u00ed objedn\u00e1vky e-mailem. Vyhrazujeme si pr\u00e1vo odm\u00edtnout objedn\u00e1vky bez ud\u00e1n\u00ed d\u016fvodu (nap\u0159. p\u0159i chybn\u00e9 objedn\u00e1vce nebo nedostupnosti zbo\u017e\u00ed).<\/span><\/p>

4. Produkty a popis produkt\u016f<\/b><\/h5>

Prod\u00e1v\u00e1me produkty Kratom (Mitragyna speciosa) v\u00fdhradn\u011b jako sb\u011bratelsk\u00e9 p\u0159edm\u011bty, botanick\u00fd surov\u00fd materi\u00e1l a pro v\u00fdzkumn\u00e9 \u00fa\u010dely.<\/span><\/p>

D\u016eLE\u017dIT\u00c9 UPOZORN\u011aN\u00cd:<\/strong> Produkty NEJSOU ur\u010deny k lidsk\u00e9 spot\u0159eb\u011b (po\u017eit\u00ed, konzumaci). Prodej je prov\u00e1d\u011bn v\u00fdhradn\u011b pro \u00fa\u010dely v\u011bdeck\u00e9ho v\u00fdzkumu nebo jako sb\u011bratelsk\u00e9 p\u0159edm\u011bty. Kupuj\u00edc\u00ed potvrzen\u00edm objedn\u00e1vky prohla\u0161uje, \u017ee produkty nepou\u017eije ke konzumaci.<\/span><\/p>

Prod\u00e1vaj\u00edc\u00ed nep\u0159eb\u00edr\u00e1 \u017e\u00e1dnou odpov\u011bdnost za zneu\u017eit\u00ed produkt\u016f.<\/span><\/p>

5. Ceny a platba<\/b><\/h5>

V\u0161echny ceny jsou uvedeny v EUR. DPH nen\u00ed vykazov\u00e1na (mal\u00fd podnikatel).<\/span><\/p>

Zp\u016fsoby platby:<\/strong><\/p>

  • Online objedn\u00e1vky:<\/strong> Platba p\u0159edem (bankovn\u00edm p\u0159evodem) nebo kartou p\u0159es zabezpe\u010den\u00e9ho poskytovatele platebn\u00edch slu\u017eeb. Zbo\u017e\u00ed je odesl\u00e1no po p\u0159ijet\u00ed platby<\/span><\/li><\/ul>

    Po\u0161tovn\u00e9 je zobrazeno v ko\u0161\u00edku \/ p\u0159i dokon\u010den\u00ed objedn\u00e1vky.<\/span><\/p>

    6. Dod\u00e1n\u00ed<\/b><\/h5>

    Doba dod\u00e1n\u00ed pro Rakousko a EU: 3\u20137 pracovn\u00edch dn\u016f od p\u0159ijet\u00ed platby.<\/span><\/p>

    Z\u00e1silky jsou odes\u00edl\u00e1ny p\u0159es GLS. Sb\u011bratelsk\u00e9 p\u0159edm\u011bty jsou zas\u00edl\u00e1ny poji\u0161t\u011bn\u011b. Zpo\u017ed\u011bn\u00ed dod\u00e1vky neoprav\u0148uje z\u00e1kazn\u00edka k odm\u00edtnut\u00ed platby.<\/span><\/p>

    Doru\u010dujeme pouze do zem\u00ed, kde je n\u00e1kup a dr\u017een\u00ed kratomu leg\u00e1ln\u00ed. Z\u00e1kazn\u00edk je s\u00e1m odpov\u011bdn\u00fd za ov\u011b\u0159en\u00ed pr\u00e1vn\u00ed situace ve sv\u00e9 zemi.<\/span><\/p>

    7. Pr\u00e1vo na odstoupen\u00ed od smlouvy<\/b><\/h5>

    M\u00e1te pr\u00e1vo odstoupit od t\u00e9to smlouvy bez ud\u00e1n\u00ed d\u016fvodu do 14 dn\u016f. Lh\u016fta pro odstoupen\u00ed je 14 dn\u016f ode dne, kdy vy nebo v\u00e1mi ur\u010den\u00e1 t\u0159et\u00ed osoba p\u0159evzala zbo\u017e\u00ed.<\/span><\/p>

    Pro uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed n\u00e1s mus\u00edte informovat (Irena Klementov\u00e1, Sevastopolsk\u00e1 348\/7, 625 00, Brno – Star\u00fd L\u00edskovec, info@clements-store.at) jednozna\u010dn\u00fdm prohl\u00e1\u0161en\u00edm (nap\u0159. e-mailem) o sv\u00e9m rozhodnut\u00ed odstoupit od smlouvy. K tomuto \u00fa\u010delu m\u016f\u017eete pou\u017e\u00edt vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed na konci t\u011bchto VOP.<\/span><\/p>

    K dodr\u017een\u00ed lh\u016fty pro odstoupen\u00ed posta\u010duje, pokud sd\u011blen\u00ed o uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed ode\u0161lete p\u0159ed uplynut\u00edm lh\u016fty.<\/span><\/p>

    D\u016fsledky odstoupen\u00ed: V p\u0159\u00edpad\u011b platn\u00e9ho odstoupen\u00ed vr\u00e1t\u00edme v\u0161echny platby v\u010detn\u011b n\u00e1klad\u016f na doru\u010den\u00ed (s v\u00fdjimkou dodate\u010dn\u00fdch n\u00e1klad\u016f vznikl\u00fdch z d\u016fvodu zvolen\u00e9ho jin\u00e9ho zp\u016fsobu doru\u010den\u00ed ne\u017e nejlevn\u011bj\u0161\u00edho standardn\u00edho doru\u010den\u00ed) do 14 dn\u016f. N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese z\u00e1kazn\u00edk.<\/span><\/p>

    V\u00fdjimky z pr\u00e1va na odstoupen\u00ed (\u00a7 18 FAGG): Pr\u00e1vo na odstoupen\u00ed nevznik\u00e1 u zbo\u017e\u00ed, kter\u00e9 nen\u00ed vhodn\u00e9 k vr\u00e1cen\u00ed z d\u016fvodu ochrany zdrav\u00ed nebo hygieny a jeho\u017e pe\u010de\u0165 byla po dod\u00e1n\u00ed poru\u0161ena. To plat\u00ed zejm\u00e9na pro otev\u0159en\u00e9 obaly produkt\u016f.<\/span><\/p>

    8. Vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed<\/b><\/h5>

    Komu: Irena Klementov\u00e1, Sevastopolsk\u00e1 348\/7, 625 00, Brno – Star\u00fd L\u00edskovec, info@clements-store.at<\/strong><\/p>

    T\u00edmto odstupuji\/odstupujeme (*) od smlouvy uzav\u0159en\u00e9 mnou\/n\u00e1mi (*) o koupi tohoto zbo\u017e\u00ed:<\/span><\/p>

    Objedn\u00e1no dne (*): ___________________________<\/span><\/p>

    Obdr\u017eeno dne (*): ___________________________<\/span><\/p>

    Jm\u00e9no spot\u0159ebitele\/spot\u0159ebitel\u016f: ___________________________<\/span><\/p>

    Adresa spot\u0159ebitele\/spot\u0159ebitel\u016f: ___________________________<\/span><\/p>

    Podpis (pouze p\u0159i zas\u00edl\u00e1n\u00ed v listinn\u00e9 podob\u011b): ___________________________<\/span><\/p>

    Datum: ___________________________<\/span><\/p>

    (*) Nehod\u00edc\u00ed se \u0161krtn\u011bte.<\/span><\/i><\/p>

    9. Z\u00e1ruka a reklamace<\/b><\/h5>

    Plat\u00ed z\u00e1konn\u00e1 pr\u00e1va ze z\u00e1ruky dle \u00a7\u00a7 922 a n\u00e1sl. ABGB (2 roky od p\u0159ed\u00e1n\u00ed). Vady n\u00e1m nahlaste p\u00edsemn\u011b (info@clements-store.at) do 2 m\u011bs\u00edc\u016f od jejich zji\u0161t\u011bn\u00ed.<\/span><\/p>

    V p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00fdch vad provedeme dle na\u0161\u00ed volby opravu, v\u00fdm\u011bnu nebo vr\u00e1cen\u00ed pen\u011bz. P\u0159i prok\u00e1zan\u00e9 v\u011bcn\u00e9 vad\u011b hrad\u00edme n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed.<\/span><\/p>

    Upozorn\u011bn\u00ed: Pokud byly z hygienick\u00fdch d\u016fvod\u016f odstran\u011bny pe\u010deti, reklamace z d\u016fvodu nel\u00edben\u00ed se vylou\u010dena (\u00a7 18 FAGG analogicky). To neplat\u00ed p\u0159i prok\u00e1zan\u00e9 v\u011bcn\u00e9 vad\u011b.<\/span><\/p>

    10. Odpov\u011bdnost<\/b><\/h5>

    Odpov\u011bdnost prod\u00e1vaj\u00edc\u00edho existuje pouze v p\u0159\u00edpad\u011b \u00famyslu a hrub\u00e9 nedbalosti. Odpov\u011bdnost za lehkou nedbalost je \u2013 v rozsahu povolen\u00e9m z\u00e1konem \u2013 vylou\u010dena.<\/span><\/p>

    Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za \u0161kody vznikl\u00e9 zneu\u017eit\u00edm nebo nespr\u00e1vn\u00fdm pou\u017eit\u00edm produkt\u016f. Kupuj\u00edc\u00ed je v\u00fdhradn\u011b odpov\u011bdn\u00fd za dodr\u017een\u00ed z\u00e1kon\u016f a p\u0159edpis\u016f platn\u00fdch v jeho zemi v souvislosti s n\u00e1kupem a dr\u017een\u00edm produkt\u016f.<\/span><\/p>

    11. Ochrana osobn\u00edch \u00fadaj\u016f<\/b><\/h5>

    Shroma\u017e\u010fov\u00e1n\u00ed a zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f prob\u00edh\u00e1 v souladu s na\u0161\u00edm prohl\u00e1\u0161en\u00edm o ochran\u011b osobn\u00edch \u00fadaj\u016f, kter\u00e9 je dostupn\u00e9 na clements-store.at\/datenschutzerklarung.<\/span><\/p>

    12. P\u0159\u00edslu\u0161n\u00fd soud a rozhodn\u00e9 pr\u00e1vo<\/b><\/h5>

    Plat\u00ed rakousk\u00e9 pr\u00e1vo s vylou\u010den\u00edm \u00damluvy OSN o smlouv\u00e1ch o mezin\u00e1rodn\u00ed koupi zbo\u017e\u00ed (CISG).<\/span><\/p>

    P\u0159\u00edslu\u0161n\u00fdm soudem pro podnikatele je V\u00edde\u0148. Pro spot\u0159ebitele plat\u00ed z\u00e1konn\u00e1 p\u0159\u00edslu\u0161nost.<\/span><\/p>

    Platforma pro online \u0159e\u0161en\u00ed spor\u016f (OS-platforma EU): https:\/\/ec.europa.eu\/consumers\/odr<\/span><\/p>

    Nejsme povinni ani ochotni \u00fa\u010dastnit se \u0159\u00edzen\u00ed o \u0159e\u0161en\u00ed spor\u016f p\u0159ed rozhod\u010d\u00edm org\u00e1nem pro spot\u0159ebitele.<\/span><\/p>

    13. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/b><\/h5>

    Neexistuj\u00ed \u017e\u00e1dn\u00e9 vedlej\u0161\u00ed \u00fastn\u00ed dohody. Zm\u011bny a dopl\u0148ky vy\u017eaduj\u00ed p\u00edsemnou formu. Pokud by bylo n\u011bkter\u00e9 ustanoven\u00ed t\u011bchto VOP neplatn\u00e9, z\u016fst\u00e1v\u00e1 platnost ostatn\u00edch ustanoven\u00ed nedot\u010dena.<\/span><\/p>

    14. Nevyzvednut\u00e9 z\u00e1silky<\/b><\/h5>

    Pokud z\u00e1kazn\u00edk z\u00e1silku nevyzvedne, tak je povinen uhradit ve\u0161ker\u00e9 vznikl\u00e9 n\u00e1klady na p\u0159epravu. V\u00fd\u0161e n\u00e1hrady se stanov\u00ed n\u00e1sledovn\u011b:<\/p>

    • Pokud z\u00e1kazn\u00edk hradil dopravu dle cen\u00edku v ko\u0161\u00edku, tak mu bude tato \u010d\u00e1stka str\u017eena z platby.<\/li>
    • Pokud byla doprava poskytnuta zdarma, tak bude z\u00e1kazn\u00edkovi \u00fa\u010dtov\u00e1na skute\u010dn\u00e1 cena p\u0159epravy dle sazeb dopravce GLS. Tato \u010d\u00e1stka se p\u0159ibli\u017euje tabulkov\u00fdm cen\u00e1m dopravy uveden\u00fdm na na\u0161em webu, nejedn\u00e1-li se o z\u00e1silku nadm\u011brnou (nad 6 kg), v jej\u00edm\u017e p\u0159\u00edpad\u011b bude \u00fa\u010dtov\u00e1na pravd\u011bpodobn\u011b vy\u0161\u0161\u00ed cena p\u0159epravy dle skute\u010dn\u00fdch n\u00e1klad\u016f.<\/li><\/ul>

      D\u00e1le bude v obou p\u0159\u00edpadech \u00fa\u010dtov\u00e1n manipula\u010dn\u00ed poplatek ve v\u00fd\u0161i 5 EUR<\/strong> za baln\u00e9 a zpracov\u00e1n\u00ed objedn\u00e1vky.<\/p>

      Ve\u0161ker\u00e9 v\u00fd\u0161e uveden\u00e9 n\u00e1klady budou str\u017eeny z platby p\u0159ijat\u00e9 p\u0159edem. Zb\u00fdvaj\u00edc\u00ed rozd\u00edl bude z\u00e1kazn\u00edkovi neodkladn\u011b vr\u00e1cen na stejn\u00fd \u00fa\u010det, ze kter\u00e9ho byla provedena platba.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (VOP) Clement’s Store | Irena Klementov\u00e1 | Platn\u00e9 od: b\u0159ezna 2026 1. Oblast platnosti Tyto VOP se vztahuj\u00ed na v\u0161echny smlouvy uzav\u0159en\u00e9 mezi Irenou Klementovou (Clement’s Store, dle impressa) a z\u00e1kazn\u00edky prost\u0159ednictv\u00edm internetov\u00e9ho obchodu clements-store.at. Odchyln\u00e9 podm\u00ednky z\u00e1kazn\u00edka se neuplat\u0148uj\u00ed. Smluvn\u00edm jazykem je n\u011bm\u010dina, tyto VOP jsou poskytnuty i v \u010de\u0161tin\u011b pro […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3355","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/clements-store.at\/cz\/wp-json\/wp\/v2\/pages\/3355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clements-store.at\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clements-store.at\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clements-store.at\/cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clements-store.at\/cz\/wp-json\/wp\/v2\/comments?post=3355"}],"version-history":[{"count":47,"href":"https:\/\/clements-store.at\/cz\/wp-json\/wp\/v2\/pages\/3355\/revisions"}],"predecessor-version":[{"id":6858,"href":"https:\/\/clements-store.at\/cz\/wp-json\/wp\/v2\/pages\/3355\/revisions\/6858"}],"wp:attachment":[{"href":"https:\/\/clements-store.at\/cz\/wp-json\/wp\/v2\/media?parent=3355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}